Overview
The cost of a PC is only a small part of its total cost. Nearly 80 percent of the total cost of owning a client system goes toward the support and maintenance of the PC. Altiris™ Client Management Suite from Symantec automates time-consuming and redundant tasks to reduce the effort and costs associated with deploying, managing, securing, and troubleshooting client systems so organizations can gain control of their IT environments.
Client Management Suite Delivers
Client Management Suite ushers in a new generation of systems management by bringing end users, administrators, and key business decision makers together. The suite helps you align with organizational objectives by providing easy-to-use self-service tools to users, powerful management tools to IT administrators, and custom dashboards to decision makers. Finding extra time is challenging, yet that's what Client Management Suite is designed to do. Now you can focus on key initiatives that can help your business grow. The result is a more agile IT department that's better able to provide improved business services when and where they are needed. Instead of spending time configuring tools, administrators can focus on managing systems, people, and business.
The suite delivers tools that are based on the IT Infrastructure Library (ITIL) to help align processes with industry best practices so you can more efficiently manage your client systems.
Altiris Client Management Suite deploys, manages, secures, and troubleshoots
systems through the entire IT lifecycle. You can manage more technologies,
with greater efficiency, on more platforms.
Client Management Suite provides complete visibility into your organization's client systems so you can see what you have, where it's located, and what state it's in. The suite's flexible and actionable reporting tools not only help you to identify problems in our organization, they empower you to take immediate action to fix the problems from within the reports. With Client Management Suite, IT professionals can tame their environments and gain control of all their Windows®, Mac®, and Linux® systems and bring confidence in a connected world.
Key features and benefits
Comprehensive client discovery and inventory
- Gather of all hardware and software for each client system in your organization.
- Get a complete view of your organization to help balance jobs and workloads, optimize software licenses, better support end users, and reduce costs associated with OS deployments and software rollouts.
- Deploy Windows, Mac, and Linux with complete touch-free imaging and provisioning.
- Migrate to the latest OS or hardware with fewer interruptions to end users.
- Reduce the time and maintenance costs associated with imaging and cloning PCs by deploying standardized, corporate-approved, hardware-independent images.
- More intelligent software detection, analysis, distribution, and compliance now shifts software management from creating and managing delivery tasks to managing a complete software library.
- Smarter software detection, analysis, distribution, and compliance.
- Deploy and update software to any PC in the organization through targeted, policy-based deployment.
- Use vendor-provided packages or create corporate standard, conflict-free packaging using Wise Package Studio™ technology.
- Provide end users with the most up-to-date software whether it's delivered by IT or from the self-service portal.
- Ensure that software is always in a working state and end users have approved software with the latest updates.
Accurately target operating system patches to the client systems that need them during appropriate maintenance windows and verify the installation status.
- Troubleshoot and fix client PCs anywhere with flexible remote assistance. Remote control client systems or use real-time systems diagnostics to fix problems without disrupting end users.
- The flexibility of remote assistance allows IT technicians to rapidly fix end-users' problems without deskside visits.
New features in Client Management Suite 7
Complete process automation
Intelligent software management
It's more than just delivering software; it's managing the software. Client Management Suite's new Software Catalog features enable intelligent software delivery by creating smart policies to install the correct version of the software along with any updates and prerequisites. And it ensures that the software remains installed and is configured correctly on the client system.
Integrated cast of all stars
Now you don't have to choose between industry-leading technology or integration. Client Management Suite integrates the best of Symantec Ghost™, Symantec pcAnywhere™, Altiris™ Software Virtualization Solution, Wise™ packaging technology, and Altiris™ Deployment Solution into a single, comprehensive client systems management solution.
Enhanced day-to-day operations
Spend more time managing and less time configuring. Client Management Suite provides enhanced centralized management and actionable information. Managing systems from within reports is as close as a right-click of the mouse. You can view all targeted activities on clients in a single calendar view, display actionable consolidated views and dashboards, and get a better view of events occurring across the system. In addition, the suite's expanded report-building capabilities provide IT with more
options for creating the reports they need.
Expanded management
Manage more technologies, with greater efficiency, on more platforms. With simplified installation and configuration features, you can install and configure Client Management Suite in less time. The suite has greater flexibility and expandability with support for server hierarchy, policy, and data replication.
Flexible client management and beyond
Client Management Suite includes everything you need for complete IT lifecycle management of your client systems. Because it's built on a unified management platform, it's easy to add solutions that go beyond client systems management without adding infrastructure or complexity.
Wise Package Studio™ Professional
Add Wise Package Studio Professional, the premiere application lifecycle management solution, to give you control of your organization's applications, deployment preparation, and corporate standards. In addition, it's a key source of data to the Software Catalog, enabling intelligent software management.
Altiris™ Software Virtualization Solution Professional
Software Virtualization Solution provides IT administrators with conflict-free application deployment and the ability to activate, deactivate, and reset applications without altering the base Windows installation. These features are already included in Client Management Suite. You can upgrade to Software Virtualization Solution Professional and add application streaming for on-demand, user-targeted delivery of virtual applications.
Altiris™ Recovery Solution
Altiris™ Recovery Solution protects your organization's desktop and notebook computers with scheduled backups, allowing you to recover lost data or roll back to a known good state. Protection is automatic and doesn't requireuser intervention. Patented data deduplication technology minimizes bandwidth and storage usage, making Recovery Solution an excellent choice for protecting remote and disconnected users.
System requirements
Symantec platform (Symantec Management Console, database, Notification Server and Client Management Suite management components)s
- .NET Framework 3.5.
- Microsoft Internet Explorer® 7.
- Microsoft SQL Server® 2005.
- Microsoft Windows 2003 Server 32-bit version.
- Windows Automated Installation Kit (AIK) for Windows Vista SP1 and Windows Server 2008 (optional)
- Microsoft Windows XP SP2 or later x64/x86.
- Microsoft Windows 2000 Workstation SP4 and rollups.
- Microsoft Windows Vista® SP1 (all additions).
- Microsoft Windows Server 2003, 2008.
Linux agent
Mac agent